Terms and Conditions

Terms and Conditions of Service

Purchased tickets are valid to the bearer, for the estimated date and pre-boarding time. We recommend arriving 10 minutes early and bringing the voucher printed, or digital in hand, with enough battery on your device.

Pets are allowed, medium or small in size, both on the platforms and inside the cars, as long as the following is met:

• Each pet must wear a collar or harness and leash throughout its stay in our facilities; the leash must not exceed approximately one meter in length and must always be held by an adult. Leaving pets tied to objects or in the care of children is prohibited.
• Dogs of breeds classified as potentially dangerous may enter as long as they comply with the responsible pet ownership law (muzzle, non-extendable leash with a maximum length of 1 meter, civil liability insurance, and a training and obedience course). A maximum of one pet per responsible adult is allowed.
• The pet owner must always carry cleaning supplies and is responsible for picking up and cleaning any solid and liquid waste their pet may leave in our facilities.
• It is the owners’ duty to ensure the behavior and physical condition of their pets. Pet owners release Funicular Santiago from any liability for any event in which they, their companions, pets, Funicular visitors, or any person are or may be harmed by acts carried out by their pets.
• Funicular Santiago reserves the right of admission of any pet should it consider it necessary to safeguard the integrity and comfort of our visitors, or for any other justified reason.
• Upon entering the premises of Funicular Santiago and obtaining your ticket, it is assumed that the pet owner is aware of and will comply with the provisions of these regulations.

The zoo station is temporarily suspended. The Funicular will not stop at that station until further notice.

By accepting the terms and conditions of this purchase, you declare that you are aware that:

• There are no refunds or rescheduling of the service.
• Disembarking at the terminal stations is mandatory: Pío Nono and Cumbre.